Understanding Discourse Analysis in Qualitative Research
Learn how discourse analysis reveals hidden meaning in language, decodes user behaviour, and helps UX and marketing teams design more impactful products.
From the science of behaviour design and consumer psychology to hands-on tips for conducting user interviews, we explore the tools and mindsets that help you design better experiences, for users and for yourself. If you're curious about how people think and how you can bring consumer behaviour into your product, team or business, you're in the right place.

Learn how discourse analysis reveals hidden meaning in language, decodes user behaviour, and helps UX and marketing teams design more impactful products.

A practical, conversational guide to user research - interviews to insights; designed for marketers, designers, and product teams who want to do it right.

Build rapport fast in user interviews using empathy, listening, and the DISC model—turning awkward chats into insights that shape great products.

Discover how ethnographic research helps UX designers uncover real behaviours, build empathy, and design better products through real-world observation.
“It’s not what they drive that counts but what drives them.”
Gary van Broekhoven
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